Care that feels like family

Residential aged care and home care across the region, with families kept close to the people they love, in their own language.

Family Communications Our care

Our care

Our care teams look after older people in residential homes and in their own homes. Care decisions always stay with our nurses and care staff.

Residential care

Round-the-clock care in our care homes, with registered nurses on site and quiet, monitored nights.

Home care

Support at home from our home-care stations: personal care, meals, medication prompts and companionship.

For families

Family Communications

Ask how your family member is doing, any time, in your own language. Routine updates come from staff-confirmed care notes; anything about health is passed to a nurse.

Open Family Communications

Staying in touch

Family Communications is our secure message service for registered family members and supporters.

Sign in with the account our care team set up for you.
An AI assistant shares routine, staff-confirmed updates only: meals, sleep, activities and mood.
Questions about health, falls or care plans go straight to a registered nurse.
You only see what your family member has agreed to share.

Family sign-in

Ask in your language

English中文Tiếng ViệtBahasa Indonesia

Replies are translated and checked before they are sent. Our staff review anything the assistant isn't sure about.